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How brands like Fenty and Lush are optimizing CX
By Ben Holding
Feb 7, 2023

With multiple brand touchpoints at their fingertips, today’s shoppers aren’t following a single, linear path from browsing to checkout or online purchase. As the purchasing journey grows increasingly complex, reaching customers with relevant and personalized online experiences is more important than ever.  To achieve meaningful engagements and drive conversions, savvy brands are experimenting with their […]

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    Report: Seven strategies brands need to retain loyal customers this year
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Podcasts See More
Hodinkee’s Jeffery Fowler on evolving the watch industry, collaborating with John Mayer and taking over Supreme SoHo

First started as a watch blog by Benjamin Clymer, who formerly worked in finance, Hodinkee has since evolved to encompass an e-commerce platform, a print publication and even watch insurance services. Since joining the company last year, Fowler has been making moves to further fuel its growth.

By Jill Manoff
Mar 22, 2023
  • The Glossy podcast
    The Glossy Week in Review
    Week in Review: H&M and Zara, Oscars fashion, the Silicon Valley Bank collapse
  • The Glossy Beauty Podcast
    Vanessa Hudgens is doing things differently with the second launch of Know Beauty
  • The Glossy Fashion Podcast
    CDLP’s Andreas Palm and Christian Larson: Validation through retail partners is key to compete
Go to Podcasts page
Events See more
  • 23
    Mar
    Virtual March 23, 2023
    Glossy+ 2023 Research Preview

    Join us on March 23 at 12 p.m. ET for a live analysis and Q&A with Glossy’s editor-in-chief, Jill Manoff and Digiday Media’s senior researcher, Li Lu, as they reveal the results of the latest Glossy+ research.

  • 15
    May
    New York, NY May 15, 2023
    Glossy E-Commerce Forum

    Join us at the Glossy E-Commerce Forum, where leaders from influential brands and retailers will break down how they’re winning customers, driving sales and rethinking the “omnichannel” concept.

  • 15
    May
    May 15-19, 2023
    Commerce Week

    Join us at Glossy and Modern Retail Presents: Commerce Week as we dive deep into the winning strategies and best practices powering the pivot in commerce.

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