Frequently Asked Questions
Memberships
We offer 3-month membership, 1-year membership, 2-year membership, 3-month student membership, 1-year student membership, non-profit membership and corporate group memberships.
We provide unlimited access to all published content on the Glossy website. While non-members can only access 3 articles per month, members have access to member exclusive content, week ahead briefing, beauty & wellness briefing, fashion briefing, in-depth research reports and live digital events featuring leading industry professionals.
You may sign up for the following newsletters: Glossy Daily, Glossy Pop Newsletter, Weekend Briefing.
Go to the top right corner of the homepage, click on the ‘Login’ button, a pop up window will appear, click ‘I forgot my password’ displayed under the ‘LogIn’ button.
Log into your account on the Glossy website. Click on the ‘Hi, Your Name’ button, a drop down menu will appear, click on ‘Account Overview’ and the page will lead to the ‘Manage My Account’ page where you will click on ‘Manage My Subscription’ where your current membership status will be displayed and then click the ‘Renew’.
Log into your account on the Glossy website. Click on the ‘Hi, Your Name’ button, a drop down menu will appear, click on ‘My Account’ and the page will lead to the ‘Manage My Account’ page where you will click on ‘Manage My Subscription’ where your current membership status will be displayed and then click the ‘Upgrade’.
Payments
Log into your account on the Glossy website. Click on the ‘Hi, Your Name’ button, a drop down menu will appear, click on ‘My Account’ and the page will lead to the ‘Manage My Account’ page where you will click on ‘Payments & History’. The receipt can also be sent to the email address on file for the account when requested by emailing help@glossy.co.
Log into your account on the Glossy website. Click on the ‘Hi, Your Name’ button, a drop down menu will appear, click on ‘My Account’ and the page will lead to the ‘Manage My Account’ page where you will click on ‘Cards’ and will be able to update your credit card details.
When experiencing a credit card decline, please make sure to double check your personal details, 16 digit card number, expiration date, CVV code. If you still encounter an issue, please email help@glossy.co to help resolve the issue.
The cancellation and refund policy is explained in our Glossy+ terms of service.