Glossy spoke with Thompson about how technology and editorial content play into customer experience, how DōTerra is rethinking how it's reaching the customer online and what role mobile shopping plays today.

Direct-to-consumer brands are popping up in nearly every sector, looking to play disruptor. But in luggage, there are relatively few DTC brands beyond Away making much of a splash.

The international arm of Avon, Avon Products Inc., continues to go after a millennial customer. After launching a personalized app in October 2018 for its 6 million representatives to better serve consumers digitally, this month, the beauty company is tackling ease and speed by partnering with on-demand delivery service Rappi.

The retailer, first opened by tailor Fred Segal in 1961, had its heyday in the nineties and early aughts, when it became the first to sell Kate Spade and Juicy Couture, and served as a popular haunt of Paris Hilton and the Olsen twins. Though it’s recently faced instability, its...

As the lines between beauty and wellness continue to blur, Ulta is making moves to offer deeper assortments of both to its customer. The retailer’s latest brand addition is Fur, an indie body-hair company that sells a line of pubic hair oils, ingrown hair concentrates and stubble cream. On March...

A look at what has happened and what will happen at New York Fashion Week.

The new range, called Morning Expert, consists of five products including a serum, an eye cream and an aromatherapy oil. It is being positioned as a new era for the business.

Creating the optimal customer experience is one of the measurements used in Sailthru’s new Retail Personalization Index, a list of brands ranked by their success at personalization and omnichannel. For the second year in a row, Sephora emerged at the top of the list thanks to the absurd amount of...

Following the release of its expanded Orgasm makeup collection in April (based on the brand’s hero Orgasm blush, which debuted in 1999), Nars is pulling on the experiential lever. From Friday to Sunday, the Shiseido Group-owned makeup brand will open its first London pop-up, in the Shoreditch neighborhood and called...

The worlds of fashion, beauty and wellness are evolving at a rapid pace. Every day, innovative platforms develop new possibilities for brands to market themselves, sell products and connect with consumers. Glossy surveyed 133 brand executives at companies in these industries to get an inside look at the trends shaping...

Skin Laundry is charting its next phase of growth, which includes opening more locations, expanding its skin care line and getting into customized skin care prescriptions.

As #ad becomes the norm for beauty and fashion influencers working with brands, some companies are seeing an opportunity in more personal referrals. Direct-selling beauty company Ever considers its specialists friends of its clients, and Glossier has said it is looking for a way for its customers to play in...