Danny Parisi is a fashion reporter.
Creating the optimal customer experience is one of the measurements used in Sailthru’s new Retail Personalization Index, a list of brands ranked by their success at personalization and omnichannel. For the second year in a row, Sephora emerged at the top of the list thanks to the absurd amount of...
While there is an undeniably ethical aspect to this business model, Donadi said the desire to challenge himself creatively was an equally motivating factor, calling ethics and creativity the “two pillars” of the company. People are at their most creative when they are under limitations, according to Donadi, and that...
Subscription boxes are an appealing business model, but to truly remain relevant and maintain customer interest, these services must deliver constant variety.
The move toward making loyalty programs both more rewarding and easier to sign up for is one that many brands and retailers across fashion have started taking.
Warby Parker has made a significant brick-and-mortar expansion over the last few years. After starting as an online-only brand just a few years ago, Warby Parker now has locations in states all across the country. More are on the way, with several locations opening or being announced this week, in...
Tisci’s new spin on Burberry is nothing if not decidedly younger-feeling than the brand has ever felt before. While Bailey introduced graffiti prints and bold colors to Burberry in his last few collections and started the brand on its path toward being a digital dominator, Tisci’s commitment to all things...
In this context, 24 Sèvres’ focus on getting exclusive collections from hot designers makes sense. After all, there’s no competition for selling a new piece from Inès de la Fressange if 24 Sèvres is the only place where it is available.
Henri Bendel appears to be the latest victim of the ongoing, massive disruption of retail. The store is just one of many retailers that has been forced to close its doors, either in part or fully, in the face of dwindling sales and stiff competition from e-commerce platforms.
For Jet, trying to compete with Amazon at its own game is a fool’s errand. Amazon has far too much of an advantage for Jet to overcome it as a general online retailer of choice. But Jet is not trying to compete with Amazon on its own terms.
