On October 24, Nordstrom is set to open its new Manhattan flagship, a colossus of seven stories and 320,000 square-feet. The beauty department itself is two levels, with one as a traditional beauty floor and the second dedicated to 110 services options.

This is the second part of a research series on the most popular emerging technologies. For this report Glossy+ Research surveyed 388 industry professionals at organizations including agencies, brands, retailers and publishers to uncover how they’re currently using data-driven personalization and natural language processing — and how they plan to...

As women’s lifestyle publications like Cosmopolitan and Shape have provided anecdotal evidence of the trend of quarantine-induced hair loss, interest in hair-loss products has risen during the pandemic.

Now that Sephora and Ulta have pressed pause on physical stores due to coronavirus, their omnichannel strategies will be put to the test. Both companies have spent the last three years linking their store teams with digital. But in this environment, pushing beauty sales will likely come down to who...

For a brand that built its image around being sustainable, responsible and ethical, the allegations against Reformation were devastating, drawing criticism from fashion watchdog Diet Prada as well regular social media users across Instagram. It’s a reminder of the disparity that often exists between brands’ messaging and the material reality...

Customers have demonstrated a willingness to offer personal data if they feel they are receiving something valuable in return, especially in the case of brand quizzes. Prose's post-purchase survey, called Review and Refine, has helped it increase customer satisfaction and broaden its product portfolio. It's also allowed Prose to scale...

Sunglasses brand Bollé is one of several brands and retailers that had an AR plan in the works well before March and are now taking advantage of the opportunity to lean on the technology. 

Glossy+ Talks are regularly scheduled Zoom calls featuring fireside chats exclusively available to Glossy+ members. Talks feature conversations with industry leaders across the luxury, beauty, fashion and wellness industries. Members can expect to receive valuable insight on everything from brick and mortar retail to the evolution of DTC to Instagram...

New York City entered Phase 2 on Monday, allowing retailers abiding by safety guidelines to open their doors to customers. On Wednesday, Nordstrom and Saks Fifth Avenue took advantage of the opportunity via their flagships in Columbus Circle and on Fifth Avenue, respectively. In the late afternoon, I took a...

With lockdown restrictions now being eased by some governments, small green shoots of recovery are beginning to emerge. Modern Retail and Glossy reporters took a (virtual) trip around the globe to see where shopping is beginning to restart and if shoppers are ready to spend money once again in the...

A shrinking market is often a reflection of a lack of innovation and exciting product options. CBD-infused makeup began to emerge in 2019, but 2020 shows a more intense brand interest in the sub-category.

Fashion’s buzzy resale and rental markets are often mentioned in the same breath, as both provide a more affordable, sustainable alternative to traditional fashion consumption. But, since the start of the pandemic, they’ve been forced in very different directions: Resale has flourished, attracting new brand partnerships and major investment dollars,...