Consumer expectations have shifted when it comes to doing business with beauty brands. What used to be transactional is now personal and conversational. Consumers expect to have a say in the experiences they have with a brand, and the product they receive. But how do you achieve this?
Join Erin Garrity, director of customer service at Prose and Gabe Larsen, vp of growth at Kustomer on Thursday, January 30th at 11am PT / 2pm ET as they discuss how high-value customer conversations can build lifelong relationships.
In this webinar you will learn:
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