Report: How the pandemic has changed e-commerce habits globally

It’s clear that the pandemic has changed consumer preferences. One major shift has been with “cross-border shopping” — i.e., online retailers outside of a shopper’s home country selling products over national lines — with 76% of shoppers making a cross-border purchase compared to 69% in 2019. 

Flow Commerce surveyed more than 300 shoppers in each of the top eight markets:U.S., U.K., Australia, Canada, France, Germany, Japan and China, about their online shopping habits this past year to create a comprehensive guide to the cross-border e-commerce consumer trends. Download this new global report from Flow to uncover new opportunities across multiple markets for cross-border optimization.  

This report will highlight the following: 

– What defines cross-border shoppers 

– From which countries cross-border shoppers purchase and in what categories

– The barriers to cross-border shopping

– How the pandemic has affected cross-border shopping

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