As consumers grapple with inconsistent sizing across retailers — and often brands themselves — they’re turning to tactics such as bracketing. This is the name given to the oft-used tactic of purchasing the same item in multiple sizes with the plan to return the ones that don’t fit.
And bracketing is perpetuating a new norm — brands offering free returns.
However, using the bedroom as the changing room means apparel returns now account for some $260 billion of costs to brands globally every year. It’s a phenomenon brands must address. One approach is leveraging AI fit technology. With technology at their fingertips, apparel brands are solving fit-related issues both they and their customers face — increasing buyer confidence, reducing the need for bracketing and ultimately improving customer experiences.
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