Material Good’s Rob Ronen: ‘Sales should be secondary’ to the in-store experience In 2015, Rob Ronen and Michael Herman co-founded Material Good, a retailer specializing in fine jewelry and rare timepieces that first opened in New York City's Soho neighborhood. They had no backers — and still own 100% of the business — but they had years of experience working for Audemars...
Luxury Briefing: Are community-based concept stores the future of fashion retail?  A new wave of retail companies is attempting to prove that today's winning retail formula is a shared space providing multiple services that is laser-focused on one consumer category.
Harlem’s Fashion Row founder Brandice Daniel on the state of DE&I in fashion: ‘The regression is disheartening’ 2023 was a big year for Harlem’s Fashion Row, the agency that launched in 2007 to connect brands and designers of color. To start, the company partnered with H&M, Tommy Hilfiger, Nordstrom, and Abercrombie & Fitch; launched the combined e-commerce site and Black and Latinx designer directory, HFR & Co.;...
Luxury Briefing: Why off-price fashion e-tailer Otrium closed its US operations On Thursday morning, off-price fashion e-tailer Otrium announced the closure of its 2-year-old U.S. operations. The deal at the center of the move puts more ownership of the off-price premium fashion market in the hands of Simon Property Group.
KidSuper’s Colm Dillane: ‘Figure out the business stuff’ after building a brand Colm Dillane wants to be the Andy Warhol of our time. Based on his accomplishments this year alone, the 32-year-old designer behind the 13-year-old KidSuper brand is bordering on icon status. In January, as Louis Vuitton’s first and only guest designer to date, he showed his fall 2023 menswear collection...
CEO John Koryl on how The RealReal will reach profitability in 2024 When John Koryl joined luxury resale platform The RealReal as CEO in February, he hit the ground running. And eight months later, the company’s investor trust was restored. In early November, The RealReal reported its third-quarter earnings for the period ending on September 30, revealing both revenue and profit that...
MCM’s Dan Manioci: ‘You have to be quick and respond to the customer in real time’ In 2023, MCM launched a company-wide plan that included updating the creative team and upping the focus on digital channels and young shoppers. Manioci discussed the brand’s new focus, including how it’s resonating in the rapidly evolving luxury climate. He also shared the strategy behind MCM’s recent presence at men’s fashion...
Fashion Briefing: How Veronica Beard is using personal invitations to drive in-store sales Since rolling out a clienteling app to its store associates in June, 13-year-old contemporary fashion brand Veronica Beard has made a habit of using text messages to invite customers to stores for mini-events. These gatherings focus on activities such as shopping the latest collection or raising money for a cause....
J.McLaughlin CEO Mary Ellen Coyne on achieving high AOV, high LTV and high margins "I'm firmly a leader who believes in testing and learning," Coyne said on the latest episode of the Glossy Podcast. In the last seven years, she's had "a field day" leading improvements to the brand's products, processes and overall presentation, she said. "We've re-platformed every segment of the business, and it's...