Registration Opens

Opening Remarks & State of the Industry

The New Path to Purchase: Meeting Customers Where They Are in 2025 and Beyond

Beyond traditional marketing funnels, brands are embracing emerging channels to engage customers in new, authentic ways. This session explores innovative strategies like community-driven experiences, immersive digital spaces, and signature events that go beyond product promotion. Learn how forward-thinking brands are building deeper connections and driving conversions by showing up where their customers truly are.

Sponsor Workshop with Listrak

Building Relationships in a Digital-First World

As e-commerce dominates and AI-driven personalization reshapes retail, brands must rethink how they foster loyalty in a world where digital is the primary storefront. This session explores how leading retailers are replicating the in-store experience online, leveraging technology to create high-touch, personalized interactions that keep customers engaged. Discover the latest strategies for building lasting relationships and driving retention in an increasingly competitive landscape.

Sponsor Dialog

The Future of Live Selling on TikTok: Trends, Strategies & Uncertainty

Live selling on TikTok is transforming e-commerce, but with a potential U.S. ban on the horizon, its future is uncertain. This session explores winning strategies for TikTok Shop, best practices for live selling, and how brands can adapt if restrictions tighten. Gain actionable insights to navigate the evolving social commerce landscape.

Mastering Omnichannel: Creating a Seamless Retail Experience

As e-commerce thrives, physical stores remain crucial for engagement, data collection, and brand differentiation. From in-store activations to virtual styling, retailers are blending digital and in-person experiences to meet customers where they are. In this session, a brand executive shares how their company has perfected the balance between IRL and URL to drive loyalty and growth.

Networking Break

Challenge Board & Sandbox Presentations

VIP Welcome Reception

8-Minute Meetings

Cocktail Reception

Wrap day one of the summit with a cocktail. Open to all.

Breakfast & Registration Re-Opens

Town Hall & Sandbox Presentations

Join us as we discuss industry challenges and come up with actionable solutions.

Networking Break

Welcome Back

The Power of Community

With marketing costs at a high and the importance of community being more paramount than ever, brands are increasingly partnering with influencers with established, engaged audiences on marketing activations, product collaborations and beyond. At the same time, these digitally native creators are setting themselves up for long-term success by leveraging insights from their followers to build brands with mass appeal that are profitable out of the gate. In this session, one brand founder will discuss how they have taken that several steps further by establishing multiple businesses and a variety of revenue streams while continuing to grow their follower base.

Sponsor Workshop

Navigating the New Standards of E-Commerce

With personalization now an expectation, brands must go beyond the basics to create truly tailored online experiences. In this session, a brand founder shares innovative strategies for optimizing websites, enhancing customer journeys, and delivering hyper-relevant shopping experiences that drive engagement and loyalty.

Sponsor Dialog

Content x E-Commerce: Building Trust to Drive Conversion

Brands that understand their audience can craft compelling stories that build trust and drive long-term loyalty. This session explores how strategic content—from print catalogs to video—can attract new shoppers, deepen customer relationships, and ultimately boost conversions.

Customer-Driven E-commerce: Using Feedback to Fuel Evolution

Openness to feedback and evolution is key when it comes to providing a product and a shopping experience that builds long-term customer loyalty. This session will dive into how one brand has actively invited feedback from their online community, harnessing a mix of qualitative and quantitative data to provide a better service, resulting not only in rapid growth but also loyalty and trust.

Lunch

Afternoon Break

8-Minute Meetings

The 8-minute business meetings connect VIP beauty and fashion executives with innovative technology platforms and media companies. They are designed to help your team build valuable new relationships and ultimately, close business deals.

Cocktail Reception

Wrap day two of the summit with a cocktail. Open to all.

Breakfast

Welcome Back

Mastering Social Commerce: How to Build a Community While Scaling a Business

Brands across the commerce space are on a mission to build a community, but facilitating relationships and genuine connections is easier said than done. Ensuring the efforts pay off means looking to the community for feedback, and gauging their demands and satisfaction as a company grows and evolves. This session will explore how to stay focused on your business objectives while retaining and expanding your consumer base as your brand grows.

Sponsor Workshop

The Joys and Pains of Scaling a Digitally-Native Brand Quickly

In this session, hear from one brand exec about how they are approaching scaling their brand in the ever-changing e-commerce space. This session will cover everything from having to pivot brand and marketing strategies,and adapting product development and assortment strategies.

Sponsor Dialog

AI & Automation in E-Commerce: Elevating Retail & Luxury

As AI reshapes online shopping, brands are using automation to enhance personalization, streamline operations, and create seamless digital experiences. From AI-powered stylists to predictive inventory management, this session explores how retailers—especially in luxury—are leveraging technology to drive efficiency while maintaining the high-touch service customers expect.

Closing Remarks & Key Takeaways