Fearing a holiday email onslaught, DTC startups turn to text messaging to promote sales There's no shortage of "last chance" sales hitting email inboxes these days, as desperate retailers like Gap and Macy's are trying to squeeze some much-needed revenue out of shoppers. But that also makes it harder for younger startups to grab customers' attention, when every retail company in the world is...
‘It is all DTC now’: VCs are eager to strike deals again In March, the fundraising environment for direct-to-consumer startups was "downright frozen," as Michael Duda, managing partner at hybrid accelerator agency and venture capital fund Bullish, put it. Now, March seems like a lifetime ago. Over the past six months, many direct-to-consumer startups in categories ranging from home improvement, health and wellness,...
DTC brands are rethinking their ‘never-go-on-sale’ rule While some direct-to-consumer startups have reported that their online sales have tripled or doubled since the start of the pandemic, not every retail company is benefitting from the e-commerce gold rush. In March and April, demand for certain products like travel accessories and wedding attire all but evaporated as those...
After record sales, DTC startups are focusing on retention A number of direct-to-consumer startups have reported huge revenue growth during over the past several months, in some cases acquiring double or triple the amount of new customers that they did during the same period last year. Now, their focus is on keeping those new customers. Even though retention is...
What a Walmart-Microsoft bid for TikTok could mean for e-commerce All big-box retailers are now trying to become tech companies. That's the takeaway from the news that Walmart is teaming up with Microsoft to submit a bid to acquire TikTok. Acquiring TikTok could help Walmart grow its advertising business astronomically -- and that could be a boon for e-commerce startups...
By being too customer-obsessed, DTC startups are failing their retail employees Despite their affinity for shirking traditional retail practices, there's one that direct-to-consumer brands can't shake off entirely: the belief that the customer is always right. Or, more commonly, DTC startups like to follow in the footsteps of Amazon, and declare themselves customer-obsessed. But when customers behave badly, it's often retail...
A domino effect: How USPS delays may hurt e-commerce startups During the coronavirus pandemic in the U.S., e-commerce has become a lifeline for businesses to stay afloat when many non-essential stores were ordered closed in April and May. Now, changes being made to one of the backbones of the e-commerce landscape -- the United States Postal Service -- threatens to...
Disruption, served one thread at a time: The weird world of DTC thoughtleader Twitter (1/23) DTC Twitter is obsessed with Tweet threads. Or, at the very least, they are frequently cited as recommended reads in industry newsletters like 2pm Inc. and Lean Luxe, and often serve as inspiration for further discussions in Clubhouse, Slack, or virtual events. Heavy Twitter usage is not unique to the DTC...
As headwinds emerge, DTC brands bet on early growth to carry them through the rest of the year During the coronavirus pandemic, direct-to-consumer startups in categories ranging from personal care to athletic apparel have reported tripe-digit sales growth. The big question though, is how much it will last, as coronavirus cases start to rise again in some states like California and Texas, forcing other businesses to close once...