
Brick-and-mortar stores and e-commerce sites are just two pieces of a much larger pie. To clinch sales in today’s competitive retail environment, fashion and beauty brands are strategizing to meet customers wherever they are. That equates to establishing a presence on a wide range of touchpoints, from e-sports games played by Gen Z to emerging social channels in international markets.
At the Glossy Modern Commerce Forum LIVE, a virtual event taking place over two mornings, fashion and beauty executives will discuss effective strategies for driving sales through the new array of channels, including mobile, social, email, live streaming and content. Is a custom approach needed for every platform? What works where? And what manpower and investment are needed to become a strong omnichannel retailer?
What you get with a pass
• Access to all live presentations and interactive town halls and working group discussions
• Access to on-demand videos and slides from any sessions you may have missed
• A modern commerce guide packed with key takeaways from the week, on-demand sessions, full presentations and much more
Submit your information to be contacted about opportunities to sponsor, speak and attend this event and others like it.
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Join us as we walk through how brands are being impacted by the new normal.
Jill Manoff
EDITOR-IN-CHIEF
GLOSSY
E-commerce and physical retail are just the start of it. This session will explore where Rebecca Minkoff, who has earned a reputation for innovating in retail tech, is focusing her commerce efforts. That includes text messaging, livestreaming and taking advantage of opportunities to cross-promote. She’ll also discuss what emerging retail technology she’s excited for now and how she anticipates consumers will shop in the future.
Rebecca Minkoff
CO-FOUNDER & CREATIVE DIRECTOR
REBECCA MINKOFF
SMS marketing has quickly become a top 3 revenue channel for retail & e-commerce brands. Learn how leading cosmetics brand, Anastasia Beverly Hills uses text message marketing to increase brand engagement and drive incremental revenue. Plus, get actionable tips on how your brand can launch and scale its own text messaging channel.
Vivian Weng
SENIOR VICE PRESIDENT, DIGITAL AND E-COMMERCE
ANASTASIA BEVERLY HILLS
Elizabeth Ray
VP, CLIENT STRATEGY
ATTENTIVE
Leaning into partnerships can be a key growth lever. This session will explore how fashion brand Ba&sh has tested new product categories and price points through collaborations with brands of all sizes and categories. The collaborations worked to reach new shoppers, while keeping current customers engaged. They also informed future strategies. Sarah Benady will break it down.
Sarah Benady
CEO, NORTH AMERICA
BA&SH
Gen Z are the coming-of-age shopping generation. They are the most radically and ethnically diverse generation yet, as well as the most globally minded. As they surpass Millennials and Gen X as the largest generation in the US, it’s important to know what drives them to make purchases. Join Melissa Davis, Afterpay’s Chief Revenue Officer to find out what makes the most pivotal generation tick.
Melissa Davis
CRO
AFTERPAY
Maintaining communication with customers and seeking their feedback have become priorities, as many fashion companies have found that factoring shoppers’ feedback into decisions is key to building a strong community. Increasingly, brands are incorporating customers in the product development process, featuring them in marketing and looking to them for direction on how to respond in unprecedented times. In this session, Joanna Griffith will discuss Knix’s all-encompassing community-first approach.
Joanna Griffiths
FOUNDER & CEO
KNIX
The world of commerce has changed, and with it influencer marketing. Refersion will cover why influencer marketing is shifting to a performance-based model and how you can shift your influencer strategy from the traditional model and what that means for your business.
Margret Hurwitz
VP OF SALES
REFERSION
Though fashion companies’ approach to the in-store experience is set to change post-pandemic, there’s no question that physical retailers will need to work to earn foot traffic -- especially as more consumers have become comfortable with shopping online. Providing exclusives, convenience, and opportunities for discovery and personalization are just a few ways retailers plan to keep customers coming back. Co-founder Bouchra Ezzahraoui will share how Aurate plans to tackle the in-store experience moving forward.
Bouchra Ezzahraoui
FOUNDER
AURATE
Adobe Advertising Cloud surveyed thousands of shoppers and marketers to give you real data-based answers, including: -What if advertising next to COVID-19 content could actually be a good thing for your brand? -What are the highest, and lowest states for e-commerce lift? -Which generation is the most likely to purchase luxury at this time? Join this session to take the guesswork out of your advertising messaging and strategies as you navigate COVID-19 and beyond.
Mary Sheehan
SR. MANAGER, PRODUCT MARKETING, ADOBE ADVERTISING CLOUD
ADOBE
Join us as we walk through how brands are being impacted by the new normal.
Jill Manoff
EDITOR-IN-CHIEF
GLOSSY
Priya Rao
EXECUTIVE EDITOR
GLOSSY
As beauty brands shift social media strategies from brand awareness to customer acquisition, TikTok remains the most provocative channel. Hear from Tim Bunch, CEO and President of MAV Brands, on how Marc Anthony Hair took an organic following on TikTok and developed a social-led shopping experience.
Tim Bunch
PRESIDENT & CEO
MAV BEAUTY BRANDS
UShopal will discuss the zeitgeist of the millennial and gen Z beauty consumer, and how UShopal is responding to their need for an integrated online and offline brand shopping experience through their chain of high-touch luxury beauty stores, Bonnie & Clyde.
William Lau
CEO AND CHIEF BRANDING OFFICER
BONNIE AND CLYDE
K-Beauty is no longer a trend, but a full-fledged category in Asia and the U.S. Still, AmorePacific has taken a measured approach to expansion in Europe and the rest of the Americas. Hear from Jessica Hanson, president and general manager of AmorePacific U.S., on the company's growth plans for Laneige, Mamonde, Innisfree and more -- and why the 75-year-old company is continuing to bet on skincare.
Jessica Hanson
PRESIDENT & GENERAL MANAGER
AMOREPACIFIC
Are you ready to take the leap and dive into the digital-first retail era? You want to increase the depth your customer relationships? The good news is that it’s never been easier. In this session, you’ll discover why it's the best time to add a direct-to-consumer channel and learn proven strategies to get started quickly.
Ro Bhatia
CHIEF STRATEGY AND OPERATIONS OFFICER
STICKY.IO
As a new world has emerged that prioritizes health, safety and social justice, all brands need to find their place in the conversation. Hear from Lilli Gordon, founder and CEO of First Aid Beauty, on how to lead a beauty company grounded in conversation and listening.
Lilli Gordon
FOUNDER & CEO
FIRST AID BEAUTY
The importance of crafting a cohesive cross-channel experience is at an all-time high. Many brands have turned to a community-first approach to do so at scale, using the diverse voices of their customers and biggest advocates to reach audiences on all platforms. Learn how the world’s most innovative companies are tapping into community to create agile, brand-safe content sources and increase brand awareness and conversion.
Kyle Wong
CEO
PIXLEE
Just months ago, The Inkey List had no e-commerce presence in the U.K. or the U.S. favoring to rely on partners like Boots and Sephora, but coronavirus totally upended their business model. Hear from co-founders Mark Curry and Colette Laxton on how they pressed the gas on digital, including launching their first DTC site in the U.K., enabling customer service online globally and debuting on TikTok.
Colette Laxton
CO-FOUNDER & CEO
THE INKEY LIST
Mark Curry
CO-FOUNDER
THE INKEY LIST
Priya Rao
EXECUTIVE EDITOR
GLOSSY
Are you a fashion or beauty executive interested in speaking? Contact Cayley Plotkin.
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